Ask Questions

Below are a list of Frequently Asked Questions.

 

Q. What time is check-in and check-out?

A. Please be advised that check-in and check-out times are set beyond our control due to the fact that cleaning takes at least 3 hours between  guests.

Schedule:

·         Check-IN: no earlier than 3:00 PM

·         Check-OUT: no later than 10:00 AM

Arrival and departure times are out of our control as it takes time to clean units in between guests.


Q. Can I bring pets?

A. There are  no pets allowed on premises. If a pet is discovered on the premises during your stay, your entire deposit will be forfeited and you will be asked to leave the premises with the pet.

 

Q. Is there a maximum number of people?

A. The Condo is designed to fit a total of 5 people.  Anymore than 4 adults would be very uncomfortable, and the furnishings are designed for 4 adults or a maximum of 5 with kids

 

Q.  Is smoking allowed in the unit?

A.  This unit is a  non-smoking  environment .  No smoking is allowed inside the unit or on the connected porch.  If you smoke, kindly do so outdoors and please refrain from littering cigarette butts on the premises. Any damage and/or cleanup costs due to smoking will result in your deposit being forfeited and you will be asked to leave the premises immediately.

 

Q.  What type of parking is provided?

A.  Parking is provided right outside of the unit.  Parking should not be an issue, but during the summer season parking may be less abundant right in front of the building.  Additionally, parking of motorcycles, campers, boats, trailers, or commercial vehicles is strictly prohibited in the Myrtlewood Community.

Q.  Is there daily Maid service provided?

A.  There,s no daily maid service provided, so please use the washer/dryer in the condo as necessary during your stay. The kitchen is fully stocked with dishware, cookware, silverware, cooking utensils, and other things that may be required during your stay. Please clean all used items prior to check-out.  If you would like to have some sort of mid week service, this can be arranged for an extra fee.

 

Q.  Is phone and internet provided in the unit?

A.  There is local telephone service provided.  Additionally, there is free wireless Internet provided in the unit along with instructions for use.

 

Q.  Are there any other restrictions on the unit?

A.  You must be at least 25 years of age to rent the condo and must be physically staying in the unit.

The following are grounds for immediate eviction and/or forfeiture of damage deposit:

·         Exceeding the max occupancy of (5) guests (falsifying your reservation details)

·         Having house parties that disrupt the peace at the complex and require the attention of security. 

·         Bringing a pet in the unit. 

·         Smoking in the unit.